Quick Facts

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21.com Casino

21.com is a relatively young online casino with a modern look that has positioned itself to take on the big boys with a huge welcome bonus for new users. Backed by parent company Betpoint Group, 21.com is their first online casino to date. Despite the name, there is a lot more happening at 21.com than just blackjack – though the popular card game is available.

Navigating around this site is not only fun but a breeze due to the clean, contemporary look and layout. In fact, at first glance, it might not even look like an online casino, but scroll down slightly, and a whole swag of games pop to the fore. The simple design provides quick links to games and promotions from the Navbar while a convenient sign up form sits on the left next to the welcome offer. Scroll to the bottom of the page for quick information on software providers, licensing info, and the option to change languages and access country-specific websites. All up, the sleek look and easy to access options make 21.com a fresh, exciting casino to get involved with.

21.com Casino - Licensing Status

21.com is operated by Betpoint Group Limited which is based on the sunny island of Malta. As such, it is licensed and regulated in the EU by the Malta Gaming Authority. A quick trip to the MGA site confirms that yes this is indeed the case, and for those who like to go over the details with a fine-toothed comb the license number is MGA/B2C/203/2011. More information can be garnered from the site, but European players can rest assured that they are protected by one of the most respected regulators in the business. At the moment, 21.com is not available for players in the UK, hence no UKGC license.

21.com Casino - Gaming Options

21.com is predominantly about slots, but that doesn’t mean that card and table sharks miss out. More than 750 games are supplied by some of the top talents in the industry. Among the household names you can find games from software companies such as Microgaming, NetEnt, Play'n GO, Quickspin, ELK Studios, Quickfire, Betsoft, Push Gaming, Green Tube, Nyx, Pragmatic Play, Just for the Win, Red Tiger, iSoftbet, Thunderkick, Relax Gaming, Big Time Gaming, and more.

The home screen offers a selection of games from each category – Featured, New, Slots, Video Poker, Table Games, and Live Casino, or just hit the Games link on the Navbar to scroll through the entire selection. As usual, the largest category is slots where titles such as Book of Dead, Bonanza, Ecuador Gold, Pink Elephants, Wild Swarm, Wolf Gold, Crystal Ball and Royal Seven XXL are current headliners. The line-up favours newer titles, but players will be able to find old favourites scattered throughout the collection. Scrolling through is a ton of fun, and players have the option to demo most of the slots for free to learn the ropes and see if they are worth splashing cash on.

Breaking up the slots action, is a range of card and table games. Poker is well catered for with a number of video formats from Betsoft and SG Digital. Options in this category include Crazy 4 Poker, Multihand all American, and Multihand Double Bonus. Moving along to the table games category gamblers can find a compact range that includes several variations of roulette, baccarat, blackjack, and keno. Finally, there are several live casino games provided by Pragmatic Play. Here you will find variations of roulette and blackjack that allows bets from 50c up to €5,000 per spin/hand.

21.com Rewards

21.com really wants to reward new players for signing up and have a huge welcome bonus for those that do so. The package includes a massive €1,000 in bonuses and 1,000 free spins. It all starts by creating an account and receiving 100 no deposit free spins. Next, the offer is split over the first four deposits:

  • 1st deposit – 100% bonus up to €100 + 900 free spins.
  • 2nd deposit – 25% bonus up to €500.
  • 3rd deposit – 50% bonus up to €300.
  • 4th deposit – 100% bonus up to €100.

Free spins can be used on the slot Vampires and Wolves, and there is a wagering requirement of 50x that must be completed within 21 days. Existing customers also have plenty of ongoing promotions to take advantage of. Offers involve free spins, iPhone giveaways, weekend spins, and a daily chance to win prizes from a pool worth €210,000. Everything is clearly laid out in the promotions page alongside interesting news articles, and extra game information.

21.com Casino - Banking Methods

Like the rest of the site, making financial transactions is a simple, streamlined procedure. There isn’t a huge range of methods, but what is here covers main options so most there will be no issues with banking. Players can make deposits and withdrawals using Bank Transfer, PaySafeCard, Trustly, Visa, MasterCard, Skrill, Neteller, Klarna, and Interac. Options can vary depending on which country you reside in.

Deposits are easily made at the ‘Cashier’ section and process virtually instantly in most cases. Withdrawal requests are also requested at the ‘Cashier’ and take various amounts of time depending on the method. EWallets can take a matter of minutes to process, while cards and bank transfers between 1 and 5 working days. Be aware that 21.com recently introduced a deposit fee of €1.99 and a withdrawal fee of €5 in some cases.

21.com Casino - Support and Help

The first port of call when looking for help is the FAQ section. There is a fair amount of general information presented here, though not a huge lot of detail. To delve deeper, users can contact 21.com via two convenient methods. For non-urgent enquiries, emails can be sent to [email protected] There is no phone line available at present, so for more pressing questions, users can contact the casino via live chat. This service is available every day from 9:00 AM to 01:00 AM CET and can be initiated via a form in the Contact Us section.

21.com Casino - Conclusion

21.com is a real haven for slots players with a huge number of modern titles in their ever-expanding range. At over 750 slots on tap, players will have no problem finding something new and exciting to explore. Card, table and live gaming might not be as comprehensive, but what 21.com does provide is good quality casino gaming from well-established providers. One of the biggest draws for new players is the enormous welcome bonus. Not many online casinos gift new customers with such a huge number of free spins, particularly no deposit free spins, which creates an excellent chance to explore the site and see what it is all about. With a license from a top regulator, a helpful customer service team, and plenty of banking options, 21.com is a sleek, modern online casino that is worth checking out.

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