Pragmatic Play's New Forum Ambassador

Hi Elena, pm sent as have a bit of an issue with an old promo. Hoping you can help

Why some games require 4 Scatters to trigger a bonus? Almost all other games only require 3S to trigger a bonus, and landing 3S without getting the bonus is painful to me.

Hello @hxlohar 

Slot games come with a variety of mechanics depending on the title, offering a range of options to suit different player preferences. For example, Megaways slots typically require 4 Scatters to trigger the bonus round.

If you prefer slots that only require 3 Scatter symbols to activate the bonus, I’d recommend trying games like Wolf Gold, Tiny Toads, The Dog House Multihold, Pirate Gold or Mustang Gold.

Alternatively, if you're open to giving slots that require 4 Scatters another try, consider checking out Sweet Bonanza or Bonanza Gold. We also offer some great slots where the bonus round can be triggered by landing 3, 4, 5, 6, or even 7 Scatters, such as Sugar Rush 1000, Fruit Party, Curse of the Warewolf Megaways and many more.

Kind regards, 
Pragmatic Play Team 

Hey Eva! Lately I see to many slots from pragmatic but noone I like sadly. It was the provider I mostly played in the past but nowadays I think Nolimit is in another league, I hope you can make something crazy like they doing with giga volatility and crazy things like many of their last slots. I know all providers copys things from others so I hope it happens that way. Cya around <3 and hope you bring back pragmatic to give us the fun it used to in the past.

Posted by: @pragmatic_play

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Всем привет! 

Меня зовут Ева, я посол форума Pragmatic Play. 

Я с нетерпением жду возможности поговорить со всеми вами и помочь вам любым возможным способом. Если у вас есть какие-либо вопросы или запросы относительно игр/акций/турниров Pragmatic Plays и т. д., не стесняйтесь обращаться ко мне, и я отвечу вам как можно скорее! 

Желаю вам хорошего дня и до скорой встречи. 

Привет, Ева!

Спасибо, что обратились к сообществу. Надеюсь, ваша роль посла также включает готовность вести открытый диалог по серьезным вопросам.

Я подал официальную жалобу относительно крайне низкого RTP, невозможности выиграть в течение длительного периода и невыплаченных турнирных призов от Pragmatic Play (в частности, на таких платформах, как TrinoCasino и BetPlays). К сожалению, я пока не получил никакого ответа от представителей Pragmatic Play или других участников форума.

Прошу вас рассмотреть мою жалобу и предоставить официальный комментарий и пояснения. Игнорирование таких проблем подрывает доверие игроков и наносит ущерб репутации бренда.

Жду вашего ответа. Спасибо.

 

 

@pragmatic_play

Hello Eva,

Thank you for reaching out to the community. I hope your role as an ambassador also includes a willingness to engage in open dialogue on serious issues.

I have submitted an official complaint regarding extremely low RTP, the inability to win over a prolonged period, and unpaid tournament prizes from Pragmatic Play (specifically on platforms like TrinoCasino and BetPlays). Unfortunately, I have yet to receive any response from Pragmatic Play representatives or other forum members.

I kindly ask you to review my complaint and provide an official comment and explanation. Ignoring such concerns undermines player trust and damages the brand’s reputation.

I look forward to your response. Thank you.

Hello @moikorz,

Thank you for your feedback. We're glad to hear that you have enjoyed playing our titles! We can assure you that we're currently working on some exciting new games, which will offer a variety of volatility levels and features, such as Super Scatters, etc. We will be making an announcement here on the forum to keep you updated on the new releases and giveaways we’ll be hosting, so you don’t miss the chance to participate if you’d like to.

Kind regards,
Pragmatic Play Team

@djcent Hello, 

We have replied to the response you sent us via private message. 

Kind Regards 
Pragmatic Play Team

Hey Eva! 👋😄

Welcome to the forum! So great to have you here as the Pragmatic Play Ambassador 🙌
I'm sure you'll be super helpful with all things games, promos, and tournaments 🔥

Thanks for introducing yourself — we’ll definitely be hitting you up with some questions soon 😅
Have an awesome day and talk to you soon! 🎉

@malicie Thank you for the lovely warm welcome. 

It will be my/our pleasure to assist anywhere possible 🙂 

Have a wonderful day and we are just a message away if you need us. 😊

Hi Eva, I am happy to have you here. Although I met the world of slots 2 months ago, Sweet Bonanza and Sugar Rush impressed me. I can say that these 2 games are the slots I play the most