Hi everyone, I recorded a bonus round in Sun of Egypt 5 where a POWER symbol appeared on what looked like an active row, but never revealed a value. The total win equals only the other symbols, meaning the POWER contributed zero. The casino and provider say it’s a “visual glitch” and that logs override visuals, but the video clearly shows the symbol on an active row. In this game POWER symbols always resolve to something.
I’d really appreciate your take on whether this behavior is consistent with the game’s mechanics or if it’s a valid integrity concern. I have the video but it appears I am not allowed to post it.
Hi everyone,
I recorded a bonus round in Sun of Egypt 5 where a POWER symbol appeared on what looked like an active row, but never revealed a value. The total win equals only the other symbols, meaning the POWER contributed zero. The casino and provider say it’s a “visual glitch” and that logs override visuals, but the video clearly shows the symbol on an active row. In this game POWER symbols always resolve to something.
I’d really appreciate your take on whether this behavior is consistent with the game’s mechanics or if it’s a valid integrity concern. I have the video but it appears I am not allowed to post it.