The UKGC’s New Player Verification Rules Come Into Effect Today


As reported back in October last year, the UK Gambling Commission’s new customer identity verification rules come into full effect today. To ensure a fairer and safer gambling environment, and to prevent underage gambling in particular, operators will now be required to carry out age and identity checks before players are allowed to gamble with real funds, or even play demo versions of the casino games. Until now, casinos have been granted 72 hours to process age verification checks, but as stated in the new regulations, casinos will now have to verify the date of birth, name, and address, before allowing players to gamble.

For UK players, this is excellent news as it aims to ensure online gambling businesses verify players swiftly and resolutely. It also helps prevent casinos from delaying payments or using verification excuses to confiscate funds, which is a common reason for dispute between casinos and customers. Although we have a policy of only listing reputable and fully licensed operators, we always recommend players to have their accounts verified before depositing funds. With the new rules in place, this will become the norm.

In practice, UK players will have to provide a photo of a driving license, a valid passport or ID card. You may also be asked to upload or e-mail a copy of a utility bill in order to prove your address. The actual process may differ slightly between casinos, so it’s always best to check with the operator for full details. Some casinos, such as Videoslots, have dedicated sections on the website where you can safely upload all your documents while the rest is automatically taken care of. We also advise you to save your verification documents in a folder on your computer to have them readily available upon request, as the verification process will become standard procedure.

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