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Mr sloty casino scammers

Peter1975

(@peter1975)

Posts: 2

Topic starter

Been waiting 6 weeks now for Mr sloty casino to process my withdrawal. Despite being repeatedly told it would go through I am still waiting. No email to support gets answered and the live chat only tells you to be patient as they are dealing with loads of requests etc etc. No other casino I've ever been a member of takes this kind of time to process. DO NOT USE MR SLOTY. Unless you like to give your money to scammers that is

Posted : 13/07/2023 2:43 pm

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Mr sloty scam casino withhold payment

Peter1975

(@peter1975)

Posts: 2

Topic starter

Now being told that it's been passed to higher management but still be patient.

Tammy

Peter Ross

Hi I was told on Tuesday that my pending withdrawal would be processed by today and there's still nothing. Am I actually going to get this or is it gone for good

Tammy

Hello, welcome to our live chat.
Let me check your account, please.

Peter Ross

Thank you

Tammy

We apologize for the inconvenience. As we can see in our system the status of your request is on awaiting. Delays may occur due to large volume of requests my colleagues need to check and the payout amount, the banking process as well.
If everything was according to our Terms and Conditions you have no reason to worry. Checking procedure may last longer than usual due to many different factors since we want to make sure that everything was fair and that there were no breach of Terms and Conditions.
The fact is that examining these requests is a very sensitive and complicated process. It takes time to be thoroughly inspected.

Peter Ross

As I can't get more than 1 withdrawal at a time I can't put anymore into the account

Yes I understand that but in no way does it take 7 weeks to process any amount of withdrawals

Tammy

I understand your worry but there are some steps in the checking procedure that must be followed since it is very delicate thing. I truly believe it is only a matter of time before your withdrawal is processed. Your patience and understanding are highly appreciated.

Peter Ross

7 weeks is beyond a joke

Just tell me if I have been conned and I will stop asking

Tammy

I am sorry but I can't provide you with any additional updates on your case at this point since unfortunately I have no jurisdiction over the subject matter.
Per your previous request this situation has already been escalated to our Higher Management and they will respond to you via email once your case has been processed.
Please remain patient and kindly await their answer, since this is only way to deal with this issue.
Rest assured that we are striving to resolve this situation as fast as possible.

Peter Ross

How long is a matter of time though?

Can I speak to a manager then

Tammy

I am the manager.

Peter Ross

OK so is it right I e been waiting 7 weeks

Tammy

I already told you that the case was forwarded to the relevant department.

It depends on the financial department, not from the customer support.

So please be patient. You will receive your funds if you played by our Terms and Conditions.

Peter Ross

Thing is, when I get my withdrawal it will probably go back in over the weeks

But I can't deposit more until I get it as there's no point trying to win if I can't actually withdraw it

All terms and conditions were met, and my account is fully verified

But I guess I should just say thanks for your time

Tammy

You are welcome. Have a nice day.

Since we still didn’t hear from you, we will now close the live chat. You can come back whenever you wish. Thank you for using our live chat service!

Posted : 14/07/2023 9:06 am

darrent2108

(@darrent2108)

Posts: 1

I have been waiting since 23rd June for my payout and just keep getting told rubbish.

I just keep being told it's been raised to higher management and to be patient

@admin can you help me? I am due £1000

Darren

Posted : 03/08/2023 9:34 am

Reecebobby

(@reecebobby)

Posts: 2

Hi I have noticed lots of posts regarding mr sloty casino not paying can anyone help me or direct me towards help. I have been owed 3150 for over 1 month now and keep getting same messages to be patient we’re processing it is but due to be a maximum timeframe of 7-21 days. But they have no problems taking your deposits instantly.

Posted : 05/08/2023 8:55 pm