Hello everyone, since i saw, that Bigwinboard here is advertising or cooperating with MrSloty i want to let you know to NEVER deposit anything there.
I deposited like 6 times before i tried to make a cashout. Iam waiting for my withdraw of 625€ since over 2 months now. I was in the Chat like 20 times and always just get the same Bot answers.
I hope i can at least prevent some people from playing/losing at this horrible Casino.
Sorry to hear. We have not received more complaints about this casino than any other. In fact, this is the first one. With that said, it's obviously disturbing to hear. I will have a word with the manager there and see if I can be of any help. Thank you for bringing this to light.
@admin Hello Bigwinboard Admin,
First of All thank you very much for your reply and your Action trying to help me. Since i wonder how this is possible without my Email or Transaction-Number iam going to provide you this via PN if its possible here.
Iam playing OnlineSlots since like 15 years and i never ever had a casino stalling money for this long.
You guys got this Casino listed under "Fast withdraw Casinos" - Well first of all they claim a 7-21 WORKDAY processing time for a withdraw. Yes you heard that right. At my go-to Casinos i have something between 1h-48h. I never ever had to wait more than 5 workdays for a cashout - at any other Casino in my entire Life. After that 21 days they tell you that there is a high traffic bla bla bla - before that they tell you its done within those 21 days.
I could or should have known better since this Casino has one of the worst reviews/reputation but i did not check that before.
Take a Look here:
https://de.trustpilot.com/review/www.mrsloty.com
or here:
https://casinoguru-de.com/mr-sloty-casino-rezensionen
If you need any further Information just let me know. I have plenty more Chat transcriptions from the past months - all just filled with the same stalling/bot answers you get there when u ask why nothing is happening.
Kind regards
delete
@admin Hello Bigwinboard Admin,
First of All thank you very much for your reply and your Action trying to help me. Since i wonder how this is possible without my Email or Transaction-Number iam going to provide you this via PN if its possible here.
Iam playing OnlineSlots since like 15 years and i never ever had a casino stalling money for this long.
You guys got this Casino listed under "Fast withdraw Casinos" - Well first of all they claim a 7-21 WORKDAY processing time for a withdraw. Yes you heard that right. At my go-to Casinos i have something between 1h-48h. I never ever had to wait more than 5 workdays for a cashout - at any other Casino in my entire Life. After that 21 days they tell you that there is a high traffic bla bla bla - before that they tell you its done within those 21 days.
I could or should have known better since this Casino has one of the worst reviews/reputation but i did not check that before.
Take a Look here:
https://de.trustpilot.com/review/www.mrsloty.com
or here:
https://casinoguru-de.com/mr-sloty-casino-rezensionen
If you need any further Information just let me know. I have plenty more Chat transcriptions from the past months - all just filled with the same stalling/bot answers you get there when u ask why nothing is happening.
Kind regards
Personally not had a problem with getting paid from them. Good luck mate.
@mojito thx alot! At least good to hear, that they DO actually cashout - at least sometimes 😉
Hello again, because of the help of @bigwinboard / @admin the Casino sent me an Email today telling me they are sorry and that the withdraw is processed. As you can understand i belive in this, when the money is on my bankaccount but iam very very thankful for the help i got here! I keep you updated.
In english:
Hello xxx,
sorry for the delay
Your withdrawal request is accepted. Hopefully it will be finished soon.
Thank you for your cooperation and understanding.
Best regards
@nosk this is incredible! I am very happy to hear this and glad to have been of help. Enjoy the money and don't play it all back to the casino now 🙂
Regards
Daniel
@admin Hello Daniel, if the money reaches my Bank Account i would like to give something back to you guys / the community. I thought about a 25€ Giveaway (you can also just add it to your next givaway if u like) as an Amazon Voucher or Flexpin Code - ill PN you if the money is on my bank account! Thx again so much for your kind and incredible fast help - no matter of the outcome.
@nosk that's a very nice thought of you. I am pretty certain you will be paid now. The manager was very keen on getting this solved as soon as possible 🙂
Quick update:
On April 20th at 4pm MESZ i got the Mail saying the wirhdraw is now accepted.
Its the 25th of April now few minutes after 4pm MESZ and so far there is no money on my Bank Account.
Aaaaaaaaand at around 5:30pm today the money arrived. Thx alot again and again to this fantasic Admin(s) here on Bigwinboard 🥳
@admin MrSloty is a scam casino that has stolen and cloned games and are running their own scam backend. You can easily verify this by signing up and launching a game, and notice that the requests are not going to the providers' backends.
Hundreds of these sites have popped up in recent times. You are advertising a scam operated by organized crime. Every single casino slot on the site is a clone game that is stolen from the legitimate suppliers.